Refund policy
Returns & Refunds
No stress. No pressure. Just peace of mind.
At Satr, we want you to love what you wear. But if something doesn’t feel right, no worries — we’ve got you covered.
Our 14-Day Promise
You have 14 days from the day your order arrives to decide if it’s the one.
If not, just send it back — no questions asked, no hard feelings.
Whether it didn’t fit, didn’t match your vibe, or you simply changed your mind — you’ll get a full refund.
How to Return
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Email us at satr11225@gmail.com with your order number Or Send us on whatsapp
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We’ll guide you through the return steps.
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Send it back in its original condition and packaging.
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Once we receive it, we’ll refund you in full — simple as that.
A Few Quick Notes
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Returned items must be unworn, unwashed, and in original condition.
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Refunds go back to your original payment method.
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Shipping fees (if any) are non-refundable unless the return is due to an error on our end.
Need Help?
We’re here to make things easy.
Just email us at satr11225@gmail.com Or send us on whatsapp and we’ll help you out.
Satr is about feeling good — in your clothes and your experience.
We’re always on your side.